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Ben Walker – Transcription Outsourcing

Episode Summary –

Ben Walker is CEO of Transcription Outsourcing, which provides user-friendly, high-quality and cost-effective transcription services to organizations all over the U.S. A member of YEC, he regularly contributes to major publications including Inc, Forbes, Entrepreneur, and more. He is passionate about helping others build a business where they can work from home or their happy place 🙂

A former banker, Ben was looking for a change in his career. He was making a living selling mortgages but had a strong desire to get into the medical industry. He decided to follow his desire and he pursued entry into the medical industry. His pursuit eventually led to becoming the founder of Transcription Outsourcing, LLC, a successful transcription company with revenue in the millions. But this founder’s success did not come without challenges along the way and many lessons to be learned.

For two years, in the hopes of winning new clients in the medical transcription industry, Walker continued attending and sponsoring medical conferences. He also helped run a few medical societies as a board member. He finally realized the changes that were happening in the market and he changed the company’s direction. He began to pursue high growth areas of transcription such as academic transcription, legal transcription, and law enforcement transcription services. The company experienced much success working with these new markets. Now legal and law enforcement transcription services are almost 50% of the company’s revenue. The company grew to $1.1 million in revenue in just a few short years.