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Belinda’s Tuesday Tip 72 – Never Prejudge: Empower Customers with the Best Options for Their Needs
Episode Summary –
Customers are the lifeblood of your business, and without them, it would cease to exist. To ensure success, companies must create an environment where customers feel valued and appreciated through excellent customer service, high-quality products and services, or attractive promotions.
Entrepreneurs often make the mistake of prejudging their customers’ needs based on appearance or age. This can lead to misunderstandings and missed opportunities. The best way to identify customer needs is to ask them directly and avoid assumptions. Customer physical appearance should not be taken as a reliable indicator when making decisions about what they need from your business.
On this episode of Tuesday Tips, Belinda shares the importance of never prejudging your customers. Hear two of her best stories on what to consider before judging a customer and how it’s necessary to leave our presumptions aside. Tune in if you don’t want to miss out on these invaluable lessons.
Snapshot of the Key Points from the Episode:
[02:02] Why should you never prejudge?
[04:25] The story of a customer who purchased two cars in a single day and amazed the salespeople.
[10:17] How revamping Belinda’s household appliances was a big learning of never assuming a customer’s needs.
[17:13] Some golden takeaway nuggets from this episode.
About the Host –
Belinda Ellsworth is a Speaker, Trainer, Best-Selling Author, and Podcaster
She has been a professional speaker, mover, and shaker for more than 25 years. Having built three successful companies, she has helped thousands of entrepreneurs make better decisions, create successful systems, and build business strategies using her “Four Pillars of Success” system.
Belinda has always had a passion and zest for life with the skill for turning dreams into reality.
How to Connect with Belinda:
LinkedIn – https://www.linkedin.com/in/belindaellsworth